CAREER OPPORTUNITIES
embrella’s mission is “To embrace, support, and advocate for children, youth, and families within the child welfare community.” Working towards this mission as a team, we embrace values of loyalty, professionalism, and responsibility while providing a culture that understands the importance of work-life balance. Our agency promotes diversity, equity, inclusion, innovation, and personal development for all team members. We are not only committed to offering outstanding service to our families, but also a positive work environment for our staff. Individuals devoting themselves to our worthwhile cause find their tenure at embrella a rewarding experience.
Digital Media Manager (Find the Job Description Below)
JOB TITLE: Digital Media Manager
DEPARTMENT: Communications
REPORTS TO: Director of Communications
SALARY RANGE: $52,398 – $57,600
The position works a hybrid schedule which includes working from home, and on occasion, our Princeton Office. We offer full benefits, paid time off, a flexible work schedule, and encourage work-life balance.
POSITION SUMMARY
The Digital Media Manager is primarily responsible for overseeing all digital communications for embrella, including the website, videos, photos, blogs, social media, and e-learning courses. This individual directly supervises the Digital Content Creator, the Graphic Designer, and the E-Learning Course Designer in all digital related assignments.
The Digital Media Manager assists the Director of Communications with the implementation of public relations, communications, and marketing plans via all embrella’s digital properties. In conjunction with the Director of Communications, the Digital Media Manager will evaluate the outcomes of all digital activities for improvement and overall customer satisfaction.
The above-listed job duties are a brief description of this position. The Digital Media Manager may be required to perform other tasks that are deemed necessary by the Director of Communications.
QUALIFICATIONS, KNOWLEDGE SKILL REQUIRED (Minimum education and experience needed to perform the job adequately)
- Bachelor’s degree and a minimum of 3 years related professional digital communications experience
- Previous supervisory experience
- Highly organized and detail-oriented
- Excellent verbal and written communication skills with the ability to write clear and concise copy that is grammatically correct
- Has a proven ability to work with and meet tight deadlines
- Able to manage multiple projects simultaneously
- Has web marketing and/or online fundraising experience
- Familiarity with pay-per-click campaigns (Google Ads, Facebook, Instagram)
- Proficient in HTML and CSS
- Proficient in WordPress including the creation of child themes and usage of Gravity Forms plugin
- Knowledgeable in search engine optimization
- Must have knowledge of social media platforms and tools
- Proficient in Salesforce Pardot or similar email marketing software
- Proficient in photo editing software (Photoshop or similar)
- Familiarity with Google Webmaster Tools and Google Analytics
- Familiarity with PayPal Payments or similar payment platforms
- Proficient in Microsoft Office
- Must have a valid Driver’s License and reliable transportation
- Some evenings and weekends required
QUALIFICATIONS, KNOWLEDGE SKILL DESIRED:
- Familiarity with Salesforce
- Familiarity with Java Script
- Familiarity with Adobe Creative Cloud
- Working Knowledge of PHP
- Ability to program and/or create computer/mobile apps
- Advanced knowledge of scripting
- Familiarity with LMS software and e-learning techniques and technology
- Familiarity with gamification and assessment for e-learning
- Demonstrates a good understanding of UX/UI design
- Demonstrates a good understanding of graphic design
- Nonprofit experience and/or experience with the NJ Child Protective Services system
ESSENTIAL DUTIES AND RESPONSIBILITIES (Duties that occupy a major portion of time and importance in the job)
- Supervises the Digital Content Creator, the Graphic Designer, and the E-Learning Course Designer in all digital-related assignments and, in conjunction with the Director of Communications and the Director of Family Support, conducts staff reviews to include coaching and disciplinary actions when necessary.
- Ensures all social media accounts are updated daily and works with staff to maximize engagement. Provides feedback to staff on their social media posts.
- Responsible for the successful execution of embrella’s paid social media advertising strategy, including paid Google Ads, Facebook Ads, and Instagram Ads.
- Generates traffic to embrella’s web properties through SEO and internal and external communications.
- Updates and redesigns websites as required and ensures all backend updates on websites are completed in a timely manner.
- Reviews Google Analytics stats and webmaster tools recommendations as well as performs keyword research. Optimize new and existing web pages for improved search engine rankings.
- Attends monthly editorial meetings with the Director of Communications, Graphic Designer, and Digital Content Creator.
- Meets weekly with the Director of Communications to review assignments and develop marketing and department strategies .
- Meets weekly with the Digital Content Creator and the Graphic Designer to review assignments and develop digital media strategies and content.
- Meets weekly with the E-Learning Course Designer to review assignments and course content.
- Attends and participates in embrella events, including live updates and uploading photos and video to social media.
- Must be prepared to accompany staff on video shoots.
- Provide storytelling and narrative feedback and edits to video and photo content.
- Oversees embrella’s YouTube channel and ensures new videos are uploaded regularly. Research possibilities of ads, etc. to generate revenue/donations.
- Create written content for the embrella blog, social media sites, and other communications.
- Prepares monthly digital media reports.
- Handles responsibilities as listed in Director’s Emergency Succession Plan as necessary.
- Other duties as assigned by the Director of Communications.
ADA SPECIFICATIONS (Physical demands that must be met to successfully complete the essential functions of the job)
This position is primarily sedentary (must be able to remain in a stationary position 50% of the time) and located in an office or home environment; there will be lifting (minimum of 30 lbs.). While performing the duties of this job, the employee is regularly required to communicate, converse and exchange information, in person, on the telephone and over the computer. The employee is occasionally required to move about in the office to access file cabinets, office machinery, etc. At times, this job may require the employee to work in the field or work evenings and weekends as needed.
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
embrella is an equal employment opportunity employer and employs individuals based upon job qualifications regardless of race, color, creed, religion, sex, ancestry, genetic testing, sexual orientation or affectation, age, veteran or military status, national origin, disability, atypical heredity cellular or blood trait or any other protected classification as established by applicable laws.
Family Support Advocate (covering Atlantic, Burlington, and Cape May Counties) – Bilingual/Spanish Preferred (Find the Job Description Below)
Family Support Advocate (covering Essex County) – Bilingual/Spanish Preferred (Find the Job Description Below)
JOB TITLE: Family Support Advocate
DEPARTMENT: Family Support Department
REPORTS TO: Family Support Manager
SALARY RANGE: $22.81 – $24.60
POSITION SUMMARY
The Family Support Advocate is primarily responsible for providing support and advocacy services for prospective and licensed kinship and resource families. This individual is responsible for researching and applying knowledge of the Department of Children and Families (DCF) standards, policies and procedures to mediate and help resolve issues between families and DCF. This includes explaining information to families, arranging and attending meetings with DCF staff and families, and preparing correspondence. Responsibilities include, but are not limited to, maintaining a case load of kinship and resource families, meeting regularly with families and connecting them to appropriate area resources, maintaining case records, troubleshooting family challenges and concerns, building relationships with Department of Children and Families (DCF) caseworkers, family service providers, and developing workshops to further caregivers’ skill development.
This individual is expected to conduct outreach to develop and enhance connections with families and promote embrella services. They must have the ability to clearly communicate agency programs and build and maintain rapport with families, DCF staff and other service providers. This individual is also responsible for presenting educational workshops as well as aiding in the updating and development of further educational courses and materials.
This job requires the staff person to work some evenings and weekends. In order to assist families in their designated area, Family Support Advocate’s working locations may include, but are not limited to, embrella’s Princeton office, DCF Area and Local Offices, or at other appropriate community partners. This individual is responsible for scheduling meetings and workshops to assist families in their area. The above-listed job duties are a brief description of this position. The Family Support Advocate may be required to perform other tasks deemed necessary by the Family Support Manager and/or Director of Family Support.
QUALIFICATIONS, KNOWLEDGE SKILL REQUIRED (Minimum education and experience needed to perform the job adequately)
- Bachelor’s degree required. Experience may be considered in-lieu of a degree.
- Highly organized and detailed-oriented
- Excellent interpersonal, verbal and written communication skills
- Has the ability to speak and present to diverse populations
- Ability to work independently in the field and with minimal on-site supervision
- Be able to primarily work independently or in groups, if need be, with minimal supervision
- Has a proven ability to work with and meet tight deadlines
- Has the ability to manage multiple projects simultaneously
- Demonstrated ability to research information, programs and services
- Understanding of basic computer skills, including proficiency in Microsoft Office
- Must have a valid Driver’s License and reliable transportation
QUALIFICATIONS, KNOWLEDGE SKILL DESIRED:
- Knowledge of DCF policies and procedures
- Knowledge of statewide programs and services
- Knowledge of online and webinar platforms
- Proficiency in researching, writing, citing and referencing
- Bilingual – Spanish
ESSENTIAL DUTIES AND RESPONSIBILITIES (Duties that occupy a major portion of time and importance in the job)
- Advocates and mediates concerns for families and connects them with embrella and/or outside resources
- Responds clearly, professionally and accurately to all contacts such as phone, email, in-person, in a timely manner
- Maintains accurate and complete database and case records and documents contacts in a timely manner
- Researches and interprets DCF standards, policies and procedures to effectively mediate and help resolve issues between families and DCF
- Coordinates, attends and facilitates meetings and conferences with families, DCF and/or other outside agencies
- Maintains a positive working relationship with all external stakeholders, including Department of Children and Families
- Conducts targeted outreach to promote embrella services and programs, including conducting networking meetings and educational presentations
- Researches, develops and updates educational courses and materials relevant to families and youth
- Performs administrative tasks as needed
ADA SPECIFICATIONS (Physical demands that must be met to successfully complete the essential functions of the job)
This position is assigned to a specific CP&P area with rotating work locations (i.e. CP&P Local and Area Offices, Family Success Centers and embrella’s office).
This position is primarily sedentary (must be able to remain in a stationary position 50% of the time) and located in an office or home environment; there will be lifting (minimum of 20 lbs.). While performing the duties of this job, the employee is regularly required to communicate, converse and exchange information, in person, on the telephone and over the computer. The employee is occasionally required to move about in the office to access file cabinets, office machinery, etc. At times, this job may require the employee to work in the field or work evenings and weekends as needed.
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
embrella is an equal employment opportunity employer and employs individuals based upon job qualifications regardless of race, color, creed, religion, sex, ancestry, genetic testing, sexual orientation or affectation, age, veteran or military status, national origin, disability, atypical heredity cellular or blood trait or any other protected classification as established by applicable laws.